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Guidance

Guidance on how to use our booking system, choosing your ticket type and which price to pay.

Automated Booking System |  Waiting Lists

Ticket Types
Courses| Passes | Single Classes | Standbys

Tiered Pricing Structure
Standard | Supported | Bursary

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Automated Booking System

All ticket bookings, cancellations and transfers are automated. It's easy for you to login to your account to view your bookings or make changes at our Booking Site managed by Bookwhen.

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  • You'll find the login button at the top right of each schedule, or directly access your account through the emails you receive.

  • Your booking confirmation and reminder emails contain

    • A Green Button that takes you directly to your account to view your bookings or make changes.

    • All the relevant information on your booking.

    • Our contact details should you need assistance.

      • If you need immediate help, Bookwhen is our system provider. See their help files here.

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Waiting Lists

If a class you want is full, a Green Waiting List Button will appear at the top right of the event. Click the button to join the waiting list and you'll be automatically notified as soon as a place becomes available.

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For Beginners

Courses

£121 (standard) & £101(supported) Bursary Places offered

  • Choose from our 6-Class Evening Courses (7-9.15pm)

  • Or 4-Class Sunday Afternoon Courses (1-4pm).

  • Steadily develop your practice with the same group on the same night or afternoon each week.

  • Beginners Course Tickets are a set series of dates.

  • We offer newcomers a Guarantee 👍

  • If you want to try before you buy instead, find  dates for our Free Taster Workshops.

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For Levels 2 to 4

Passes for Classes

From £70 (standard) & £55 (supported) for 3 classes. Our most popular 6-class pass for example is £121/£101. All passes have durations of 60 days.
Giving you Savings and Flexibility

From Level 2 onwards: classes are booked individually or with a Pass which is the most flexible and cost-effective way to book.

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With as little as 4hrs notice, automatically:

  • Cancel a class and retain its use

    • then book a replacement class straight away or return another time.

  • Or - Transfer your ticket directly to another class.

    • Note: you can only transfer a class ticket once. Cancelling & rebooking gives you more flexibility.

How to Order Your Pass

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  1. Select the first class ticket you want.

  2. Select a Pass that shows beneath the ticket.

  3. Select more dates and class tickets now, or return later.

  4. Go to your basket to pay for your pass. Click the Basket Icon at the top of the schedule or the View Selections at the foot of the page.

    • You will only be charged for your pass!

    • Class fees are deducted from your pass usage whenever you book until it runs out.

  • ​Note: While Passes are available for all level 2 and up classes, you should only book classes at your level.

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Just the Ticket

Single Classes

£25 (standard) & £20 (supported)
For Levels 2 to 4
Pay As You Go

  • When you just want to drop in every now and then

  • Single tickets are transferable with as little 4 hours notice.

  • Login ​to transfer to another class happening within 60 the days.

  • Note: Cancelled tickets are non-refundable. They must be transferred if you wish to retain their use.

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For Levels 2 to 4

Standbys

£16.00
Last-minute Bargains

  • If there are spare places then you can pick up a deal!

  • From around 4pm on the day (or mornings for weekend classes) check out if any standby tickets are available. If they are, they'll show up top of the event pages.

  • TIP: If a class you want is full, a Green Waiting List Button will show on the event. Click to join the list. You'll be automatically notified as soon as there's a cancellation.​

PRICING STRUCTURE

STANDARD PRICE | SUPPORTED PRICE | BURSARY

As a registered charity, we don't want price to be a barrier to access. We aim to make our School of Improv prices affordable for you whilst making them sustainable for us to continue to operate a high-quality programme and provide as many opportunities for people to participate as we can.​​

 

Therefore, we operate a 2-tiered pricing structure with Standard and Supported Price Tickets (see Bursaries below)

 

This is an honesty system. We trust you are honest when choosing which price is affordable for you under your current circumstances, and understand that 'SUPPORTED PRICE TICKETS' are aimed at those with limited means. They are unfunded places that we subsidize ourselves.

GUIDANCE ON WHAT PRICE TO PAY

STANDARD PRICE

Here are some examples of why the Standard Price should be appropriate for you. 

 

  • I am gainfully employed or self-employed

  • I choose not to work

  • I have access to financial savings

  • I am adequately supported by my family or partner

  • I can claim back tax or work allowances on the fees

  • I have income from property or investments

  • I have a reasonable amount of expendable income**

  • I am able to meet all of my basic needs*

  • I may have some debt but it doesn’t prohibit attainment of my basic needs*

SUPPORTED PRICE

If the Standard Price is unaffordable for you, you could choose our Supported Price if several of these statements are similar to your circumstances.

  • ​I am unemployed or underemployed

  • I am self-employed and my income is low, irregular and uncertain

  • I qualify government assistance, e.g. benefits, local welfare schemes.

  • I have dependants and I’m the sole provider of my household

  • I frequently stress about meeting my basic needs*

  • I have debt and it sometimes prohibits me from meeting my basic needs*.

  • I have no access to savings

  • I have very limited expendable income*

*BASIC NEEDS include essential food, housing, energy, transportation, clothing, education, child care, and health care.

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** EXPENDABLE INCOME is what you have spare after covering your after paying all essential living costs, to save or spend on such things as leisure, entertainment, travel, hobbies and treats.

BURSARY PLACES

🎓 Apply for a Wellbeing Bursary Place on the School of Improv programme

Thanks to funding from the Sir James Knott Trust, we’re offering a limited number of Wellbeing Bursary places — fully subsidised spots for adults who would not otherwise be able to afford our School of Improv classes.​ These places are for people who are likely to benefit in terms of confidence, wellbeing, or social connection. 

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